Shipping information

Processing Time:

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.

Shipping Time:

Delivery usually takes 3–5 business days once dispatched. We ship from Ireland using trusted courier partners such as DPD, An Post, or UPS.

Shipping Areas:

We currently deliver across the Republic of Ireland. If you are outside this area, please contact us before placing an order.

Shipping Costs:

Shipping is free for orders over €50. Orders under €50 may incur a small delivery charge shown at checkout.

Order Tracking:

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number.

Delays:

While we do our best to meet estimated delivery times, unforeseen courier or customs delays may occasionally occur.

Contact:

If your order has not arrived within 7 business days, please contact us at contact@novaebikes.ie for assistance..